Contact Center Agent Sharjah jobs with United Arab Bank. Build your customer service career in Sharjah with one of the UAE’s leading financial institutions.
United Arab Bank (UAB) is offering exciting Contact Center Agent Sharjah jobs for motivated individuals ready to grow their career in customer service and banking. This full-time role is based in Sharjah and focuses on handling both inbound and outbound customer interactions. The Contact Center Agent serves as the voice of the bank, addressing customer inquiries, service requests, and complaints while maintaining a professional image. Candidates will be part of a dynamic contact center environment where they can enhance their communication and problem solving skills. This is an excellent opportunity for anyone seeking banking or customer service careers within Sharjah or other UAE job opportunities.
| 💰 Salary: Competitive |
| 📍 Location: Sharjah, UAE |
| ⭐ Experience: Mid-level |
| 🎓 Qualification: Bachelor Degree |
| 👨💼 Job Post: Contact Center Agent |
| 🏥 Benefits: Visa, insurance & More |
| 🗓️ Post Date: 12 Nov 2025 |
| ⌛ Expires On: Open until filled |
What You’ll Do:
As a Contact Center Agent, you will manage inbound and outbound customer interactions efficiently and professionally. The role involves providing customers with accurate information about products and services, including Islamic Banking solutions. Agents are expected to resolve customer queries promptly, ensuring first-time resolution and a positive service experience. Responsibilities also include managing communication across multiple channels such as phone, email, and live chat. You will monitor trends in customer inquiries, maintain compliance with CPR standards, and ensure that all risk management and operational policies are followed in line with the bank’s procedures.
What You Need:
Applicants for these Sharjah jobs must hold a bachelor’s degree and have at least one year of experience in a customer support or contact center role. Strong phone and verbal communication skills, active listening, and familiarity with CRM systems are essential. Candidates should be customer-focused, adaptable to various personality types, and committed to delivering a high standard of service.
If you’re looking for rewarding sharjah jobs in the banking sector, this Contact Center Agent position at UAB offers a great platform to develop your skills and grow your career. Apply today and take the next step toward a fulfilling future in the UAE’s financial industry.
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