A leading hotel in the Abu Dhabi is seeking motivated Front Desk Agents to join its professional Front Office team. This role is perfect for individuals who enjoy delivering exceptional guest experiences and thrive in a fast-paced hospitality environment. As a Front Desk Agent, you will welcome guests, assist with check-ins and check-outs, provide information about hotel services and local attractions, and ensure every stay is smooth and memorable. You will handle guest inquiries with professionalism, maintain confidentiality, and contribute to creating a warm and friendly atmosphere for all visitors.
| 💰 Salary: Competitive |
| 📍 Location: Abu Dhabi |
| ⭐ Experience Level: Entry to Mid-level |
| 🎓 Qualification: Relevant Qualification |
| 👨💼 Job Post: Front Desk Agent |
| 🏥 Benefits: According to UAE law |
| 🗓️ Post Date: 08 Nov 2025 |
| ⌛ Expires On: Open until filled |
What You’ll Do:
The Front Desk Agent will provide prompt and courteous service to all guests, greet them personally, and assist with room and hotel familiarization. You will manage inquiries about hotel activities, promotions, and local attractions while maintaining up-to-date knowledge of rates and occupancy. Accurate handling of check-ins, check-outs, billing, and privacy of guest information is essential. Understanding and following hotel policies, procedures, and service standards, along with maintaining a friendly and professional demeanor, are key to the role.
What You Need:
Candidates should have a degree in hospitality and prior experience in a hotel Front Office department. Strong English communication skills are essential, and knowledge of an additional language is an advantage. Proficiency with computers and hotel systems like Opera is preferred. The ideal candidate is customer-focused, proactive, adaptable, and able to work well under pressure in a multicultural team environment while delivering high-quality guest service.
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